Return and Refund Policy
Thank you for shopping InLight Connection. If you are not satisfied with your purchase, we are here to help.
Items Not Eligible for Refund
Digital products and donations are not eligible for return or refund.
Returns and Refunds for Physical Products
Physical products consist of paperback books, CDs, DVDs, etc.
You have 30 calendar days to return an item from the date you received it. To be
eligible for a return, your item must be in the original packaging, and you must have the receipt, invoice or proof of purchase.
Once we receive your item(s), we will inspect them and notify you of the status of your return. If approved for refund, we will initiate a refund to your credit card (or original payment method). The time in which your credit card posts the refund is determined by your card issuer policies.
Please return physical product to:
InLight Connection
PO Box 7049
Santa Maria, CA 93456
What is a Digital Product?
A digital product is an e-book, mp3 download, mp4 download, online course/workshop and online school, etc.
Given the nature of downloadable digital items, we do not generally offer a refund or credit on a purchase unless required under state-specific consumer protection laws.
Donations
Donations are nonrefundable. If, however, you have donated in error, please contact us within 15 days of donation. Donations made in error will be reviewed on a case-by-case basis.
Shipping
You are responsible for paying the shipping costs to return your item(s). Shipping costs are nonrefundable.
Questions?
If you have questions about your product or purchase, please email us at sales@dougaddison.com.
Doug Addison is the founder and president of InLight Connection. Doug is a prophetic speaker, author and coach. He is best known for his Daily Prophetic Words and Spirit Connection podcast and blog. Doug’s message of love, hope and acceptance reaches people around the world! His powerful, lighthearted style of teaching and coaching helps open people to discover their spiritual identity and personal destiny as they experience God’s supernatural love and power. He and his wife Linda live in Los Angeles, California where they are impacting the arts and entertainment and media industries.
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